Shipping policy

Shipping Policy

Welcome to Modern Tech and Lifestyle Store. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or public holidays.
During busy periods, processing may take slightly longer.

Shipping Times

Estimated delivery times:

South Africa: 7–15 business days
International Orders: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or high order volumes.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the shipping method selected.

Free shipping promotions may be available on selected products.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Customs and Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete addresses.

Delayed or Lost Packages

While we work with trusted shipping partners, unforeseen delays can occasionally occur. If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the shipping carrier.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging so we can assist you promptly.